Hey There! Thanks for Shopping with Cshops.store!
We’re thrilled to get your order packed up and on its way to you! This Shipping Policy is just a quick guide to how we handle getting your goodies delivered. By ordering from us, you’re cool with the details below—let’s break it down!
1. Where We Ship
Right now, we’re keeping it local—shipping only within the United Kingdom. No international trips yet, and sorry, we can’t send to P.O. boxes, APO/FPO addresses, or anywhere outside the UK.
2. How Quick We Move
We’ll get your order ready in 1-2 business days (Monday through Friday—weekends and holidays don’t count). Once it’s shipped, you’ll get a friendly “it’s on the way!” email. During crazy busy times—like holidays or big sales—it might take a tad longer, so thanks for being patient!
3. Shipping Options & Timing
Here’s what you can expect:
- Standard Shipping: Arrives in 3-5 business days.
- Express Shipping: Zips to you in 1-2 business days.
These are estimates from the moment we hand it off to the courier. Just a heads-up: things like wild weather or courier snags might slow it down a bit, and that’s beyond our control.
4. Shipping Costs
- Standard Shipping: Free—yep, on us!
- Express Shipping: £9.99.
You’ll see the cost at checkout based on your choice and order size. If there’s a free shipping promo running, it’ll pop up automatically—no extra steps needed.
5. Tracking Your Package
Once your order’s out the door, we’ll email you a tracking number. Pop that into the courier’s website to follow along. Didn’t get it? Drop us a line at Contact@Cshops.store, and we’ll hook you up.
6. Double-Check That Address
Make sure your shipping address is spot-on when you order—we don’t want your stuff heading to the wrong place! If it’s off and the delivery fails, we can’t cover extra shipping costs. Need a last-minute tweak? Call or email us ASAP at Contact@Cshops.store or +44 7400 404251, and we’ll do our best to fix it before it ships.
7. When Deliveries Go Sideways
If your package comes back to us—say, due to a bad address or no one picking it up—we’ll let you know. You might need to cover shipping again to resend it. Also, if the courier marks it “delivered” but it’s MIA or snatched, we can’t take the fall—so try to have someone around to grab it!
8. Damaged or Lost Orders
If your order arrives roughed up or doesn’t show at all, hit us up fast at Support@Cshops.store. We’ll sort it out—whether that’s sending a replacement or issuing a refund. For damaged goods, let us know within 48 hours and send some pics (of the item and packaging) to speed things along.
9. Shipping Delays
We hustle to meet those delivery windows, but sometimes stuff like storms or courier chaos throws us off. When that happens, it’s not on us—but if there’s a major delay, we’ll reach out via email or phone to keep you in the loop.
10. Got Questions?
Need help with shipping or anything else? We’re here 24/7:
- Email: contact@cshops.store
- Call or Text: +44 7400 404251
- Address: 83 Foulden Road, London, England, N16 7UH, United Kingdom
- Business Name: Cshops Ltd